FAQ

FAQ

Some Frequently Asked Questions about pricing plans

Find all the price lists by following this link: https://mystore.africa/pricing

Depending on your package, you are entitled to posts published on our various networks (Facebook, Twitter, Instagram, etc). This is to give you a boost in communication and introduce you to our clientele.

In order to run these free campaigns for you, you must provide us with information about your company/project via email ([email protected]) or Whatsapp at +237 695 762 595

NB: If you wish, you can request not to be published and not to receive posts about your company

For an advanced package
VISA, Mastercard, Mobile Money, Payal, American Express, Bancontact, Giropay

For a premium package
VISA, Mastercard, Mobile Money

For a basic package
No online payment

Yes, with MyStore you have the ability to sell internationally and accept international payments on your ecommerce site.
Once you have created your account, you will need to provide your company or personal documents in order to accept credit card payments. This is a process that may take a few days, but after those days you can start selling internationally.

Login to your account using your MyStore credentials
On the menu on the left, go to the Store
Click on Discounts
and on the page that appears, click on Add a discount
Fill in the required descriptions to be completed and then validate

Login to your account using your MyStore credentials
On the menu on the left, go to the Store
Click on Suppliers
and on the page that appears, click on Add a supplier
Fill in the required descriptions to be completed and then validate

Login to your account using your MyStore credentials
On the menu on the left, go to the Store
Click on the drop-down list in the Products
submenu. Then choose Collections and on the page that appears, click Add a collection
Fill in the required descriptions to be filled in then validate

Login to your account using your MyStore credentials
On the menu on the left, go to the Store
Click on the drop-down list in the Products
submenu. Then choose Product List and on the page that appears, click Add a product
Fill in the required descriptions to be filled in(name, price and crossed out price, stocks, description, pictures, collection) then validate

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Start selling online today with Genuka and take your business to the next level.